POLICIES
CANCELLATION POLICY
Because our class sizes are intentionally small, every participant really matters.
Please give as much notice as possible if you need to withdraw from a class.
7 days or less
75% refund
$25 fee and move to another session (if space is available within 3 months)
Apply class fee to private consultations at $100 per hour
Within 48 hours of session 1
50% refund
$25 fee and move to another session (if space is available within 3 months)
Move to 2 private 1 hour consultations with resource collection email
After sessions 1 or 2
No refund is available
Schedule a private 1 hour consultation with resource collection email
After session 2
No refund is available
Schedule a 30 minute consultation with resource collection email
DISCLAIMER
Hand in Hand's classes and resources are intended to support parents through everyday parenting challenges. The kinds of issues we handle are roughly outlined by the titles of the articles posted on our website. We are excellent at supporting parents through the emotional burdens of parenting in many situations.
Because our tools focus on connection and good listening, they can support parents and families in any situation or circumstance but cannot take the place of or supersede clinical or therapeutic support. Medical and clinical advice will not be offered and nothing stated in class should be considered as such.
We do not advise parents on issues such as diagnoses of any kind (including Autism, ADHD, PDA, etc.), drug addiction, eating disorders, self-harming, psychiatric disorders, child abuse, child sexual abuse, sexual assault, and/or allegations of abuse or assault.
Many topics are outside of our class scope, in which case, our Tools could be used to support good connection only in concert with and in support of clinical or therapeutic care.
If issues concerning the safety of a child arise in the course of classes, consultations or conversations a plan will be made with you to bring in support from local child protective services.